Privacy Policy

The management and protection of the personal data of the user of the website www.messinianhub.gr (hereinafter the website), as well as the use of this data by the company Messinian Hub – Herbal Products & More P.C. (hereinafter the company), are subject to the terms of this Privacy Policy Statement (GDPR).

This Statement complies with the European Data Protection Regulation 2016/679, as well as with the current Greek data protection legislation. Specifically, with the above applications, the framework of the protection of users’ data is strengthened, in terms of the way of collection, usage, processing and transmission of personal data in the European Union and by extension in Greece.

The sections below explain the level of management and protection and all available technical and organizational measures we have taken, in order to protect your privacy and rights.

Processing Information

When you visit the website or when you work, communicate, collaborate and use services provided by the company, the following types of information are collected, processed and kept on file:

1. Information related to your computer, such as IP address, geographic location, browser type, etc.
2. Information about your website visits, such as website usage, visit duration, page views, navigation path, etc.
3. Information you type in when using services on the website.
4. Information you type in during the settings for sending emails and/or newsletters, such as your name, phone and email address.
5. Information contained in any communication you have with the company via introduction emails, personal emails or contact form on the website, including the entire communication content (thread) and metadata (metadata).
6. Information related to your cooperation and transactions with the company, such as name, landline/mobile phone number, physical/professional full address, credit card, customs or tax documents, transport documents, purchase orders, payments, delivery of products, purchase agreements, etc.
7. Any other personal information you send us electronically or communicate to us through other communication forms, such as telephone.

Reasons for Processing

The data that have been voluntarily disclosed by the website users and those who interact with the company, are used for the purpose of:

1. That the commercial activity of the company is carried out smoothly and that the customer service is efficient.
2. Having direct and meaningful communication with the company, to be provided with information on specific questions you have, improving your experience at the same time.
3. Processing and ultimately fulfilling your orders efficiently, as well as generally supporting your business transactions.
4. Optimizing the organization, management and administration methods and procedures, followed internally by the company.
5. Informing you about the activity, the new products, the services or current offers of the company.
6. Conducting customer satisfaction surveys, as specified by the Food Safety Management System.
7. Fulfilling tax, accounting, audit and other obligations, as well as for the submission of statements, documents and reports.
8. Fulfilling the legal and contractual obligations in relation to the agreements between us and relevant services.

Data Sharing

During your cooperation and transactions with the company, your personal information may be shared, to the extent required and for the reasons stated in this Statement, to employees and executives of the company, supplier representatives, logistics companies, transport companies, intermediates, service providers, printing companies, outsourcing companies and project contractors.

From your side, before disclosing any personal information of a third party to the company, you must obtain their consent regarding its disclosure and processing.

Data Retention

The company processes and stores your personal information on file for the entire period of our business relationship and as long as this is necessary for the fulfillment of contractual and legal obligations. Your personal information is kept for statistical purposes and could be deleted by written request, after your objection, your consent withdrawal or by following the automated unsubscribe process.

Data Security

The company takes all necessary technical and organizational precautions to prevent unauthorized access, loss, misuse or alteration of your personal information. All electronic actions of any kind are carried out on secure servers, using data encryption technologies (SSL).

Third Party Websites

The website may include links to other websites, which are under the responsibility of third-party individuals or legal entities. The data protection officer and the company administrator are not responsible in any case for the personal data protection conditions followed by these third-party websites.

Personal Rights

According to this Statement, upon written request, you have the right to:

1. Request information and/or access to your personal data and to receive a copy thereof.
2. Object to or restrict the processing of your personal data.
3. Correct or complete your personal data, due to inaccurate or incomplete information.
4. Delete your personal data, when there is no legal or other retention obligation by the side of the company. Deletion could also be done through the automated unsubscribe process.
5. Request portability of your personal data by obtaining a copy or transferring the data to another data protection officer.
6. Withdraw your consent, whenever deemed appropriate.

Data Protection Officer

For all matters related to the personal data processing through the website and the exercise of your rights, the contact details are as follows:

Address: 62 Mpoumpoulinas St, P.C 24131 Kalamata Email: info@messinianhub.gr

Cookies

The company may use and collect user identification information using corresponding technologies (such as cookies) in order to facilitate and smoothly operate the services of the website. More information about the Cookies Policy is provided in the relevant section.

Changes

The company reserves the right to change the terms of personal data protection, therefore, the terms of this Statement may be revised and updated at any time and without prior notice.